ECTS credits: 5
Lectures: 2
Exercises: 2

Course objective:

Acquisition of knowledge and skills for understanding, designing and improving business processes.

Course contents:

Challenges in the business process management. Ways of managing business processes and their improvement. Understanding of organizational processes (definition and classification of processes, identification of key processes and modeling and documentation of processes). Process performance measurement and benchmarking. Principles and guidelines for process improvement and managing changes in processes. Software support for modeling and improving processes. Tools for business process simulation. Creating and executing instances of business processes. Modeling data and screen of the activities of business processes. Creating subprocesses. The integration of business processes with components of Java.

Competences:

Business process modeling. Measurement and analysis of business process performance. Implementation of business process improvement. Understanding the roles and potential for using business process management. Managing changes in processes. Understanding different approaches to modeling and improvement of business processes. Using basic tools for process modeling. Simulation of simple business processes and the use of simulation results for the analysis of process performance.

Learning outcomes:

Having passed the exam, the student will be able to: 1. Design a business process through a process diagram. 2. Critically evaluate business process performance. 3. Redesign the business process in the event of new business requirements. 4. Estimate which business process in the organization can be improved using process management. 5. Evaluate results of business process simulations. 6. Connect various services within an organization with a designed business process. 7. Designate the levels of business process details according to activities and sub-processes within a process diagram. 8. Installation, configuration and use of jBPM system. These outcomes contribute to the learning outcomes of the study program: - Use the functionalities of contemporary engineering tools (5). - Plan the development of information systems with regard to user needs (7). - Explain opinions, solutions, and suggestions in team work (10).