Methods of Crisis Research and Management
ECTS credits: 9
Train students, on the basis of acquired theoretical knowledge and skills through completed and passed subjects of the specialist study, for independent identification and analysis of condition, proposal and selection of alternative solution as well as completing of the accompanying documentation for the preparation and action in solving certain crisis for concrete selected case. Students will be trained to perform individual selection of a research subject and scientific-professional approach to research procedures, with a tendency to use the selected subject, entity or crisis situation as a template for their diploma thesis.
The subject is realised on a selected case, according to the student's choice in agreement with the mentor, from the following areas: Airport, Seaport, Sport (multimedia) centre, Firefighting division, Economic organization (of their own choice), Government institution (of their own choice), Town (of their own choice), School institution (of their own choice). Concrete data about the case are based on real data of the observed subject. The subject is carried out through the following phases: - Defining of the case and starting parameters of the selected subject - Determining of the risk matrix of the possible crises - Methodological procedures for case solution - Case analysis - Proposal of solution versions with explanation of reasons and conditions of realization - Completing the documentation - Defence of the solution
The students will acquire knowledge and skills to understand, analyse and assess a case from actual administration and economic entities. They will be qualified for independent work regarding identification and analysis of possible crisis situations for different entitites of administration and economy, as well as for the independent assessment of alternatives and proposal of solutions and writing of necessary documents for planning, preparation, action and recovery of crisis cases. By passing the exam in the respective subject the student realizes the conditionto start working on the diploma thesis.
After having passed the exam, the student will be able to: 1. identify and understand the risks of possible crises 2. recognize and determine the prerequisites for the functioning of the protection and rescue system 3. analyze possible crisis situations (events) and recognize data and information that result from them and that are necessary for the management of these crises and apply the method for conceptual modelling of data for and from crisis situations (events) 4. propose alternatives of solutions for certain situations in prevention, action in crisis and recovery of entities. 5. identify critical places and barriers for implementation of specific solutions of crisis situations 6. assess damaging consequences and calculate expenses of crisis situations management 7. form the documentation for crisis management and business continuity. 8. create prerequisites to start working on the diploma thesis The aforementioned learning outcomes contribute to the learning outcomes of the study programme: - Use dynamic patterns and typologies of crises. -Use the English language in studying scientific and professional literature and professional communication. - Use crisis management tools. - Lead a crisis communication team in crisis communications and press conferences. - Analyse business processes and opportunities for business continuity in crises. - Apply acquired knowledge in further professional work and academic education, with appropriate moral and ethical attitude. - Adapt to changes in technology and working methods as part of lifelong learning.