Head of Study: Željko Dobrović, Ph.D.
Professional Title (M/F): professional specialist engineer of crisis management
Abbreviation: spec. ing. admin. chris.
Total ECTS credits: 300 (180+120) ECTS

Type of study: full-time and part-time study
Study duration: two (2) years, i.e. four (4) semesters
Number of places: 30 full-time and 30 part-time

The study is intended primarily for persons who are involved in protection and security aspects of crises in the activities of legal entities, industry, bodies of local and regional administration units, and bodies of government administration.

Management in crises is very complex and responsible, encompassing various jobs depending on the activity and area of action of a certain legal entity, enterprise or units of local and regional administration as well as government administration. Therefore it is very important to establish a security system which prevents the occurrence of crises, increases the resilience to action and raises the level of capability of eliminating the consequences and of recovery. Good knowledge about the processes of possible crises and the capability of managing the protection system is the fundamental task of crisis management.

By completing the study programme “Specialist graduate professional study of crisis management” the students acquire specialist knowledge and competences for independent solving of the problems regarding crisis management, conducting processes and systems of managing protection and security in public and private sector, and especially in the industry at national and international level, and adjustment of the action with the system of managing the functional activity of the organization.

The graduate students will be qualified to solve the problems of managing crises as well as managing public and corporate security and humanitarian and security operations in compliance with the valid national, EU and international relevant directives and norms.

By successfully completing the specialist graduate professional study of crisis management the students will acquire new 120 ECTS credits so that they will obtain the diploma of a professional specialist engineer of crisis management with a total of 300 ECTS which enables them to continue studying in Croatia or abroad, in compliance with the law.

Learning Outcomes

Upon completing the study Crisis Management the students will be able to:

  1. Apply their knowledge in solving the problems of crisis and security management;
  2. Examine the problems of managing public and corporate security, and propose solutions for corporate security;
  3. Analyse, plan and organize humanitarian and security operations;
  4. Examine the business environment and analyse the crises of business;
  5. Identify and synthesize critical risks of information security, propose the policy of information security and security measures, and be able to perform the jobs of security consultant;
  6. Be able to analyse the problems and propose solutions in critical infrastructure management;
  7. Manage and perform jobs in management in crisis situations in the bodies of government administration and local self-administration;
  8. Apply team and individual work in planning, preparation, performance, and analysis of results of crisis situations exercises and evaluate plans of protection and rescue;
  9. Assess the development and improvement of the security system through risk assessment and management;
  10. Use proper equipment in different crisis situations;
  11. Assess the security, ethical, professional, legal and social criteria in crisis management;
  12. Interpret the collected data and results of different measurements;
  13. Prepare reports and documentation with competent written and oral presentation;
  14. Design concrete solutions of the problem of crisis management working independently and/or in a team;
  15. Explain the process of control, revision, and evaluation of security plans.


Level Dublin Descriptors Learning Outcomes


Knowledge and Understanding

  1. Understand the basic concepts and scope of crises and disasters.
  2. Interpret reference points and symbolic dimensions of crisis.
  3. Understand crises and related concepts.
  4. Explain emergency situations.
  5. Formulate typologies of crises.
  6. Understand dynamic patterns of crises.
  7. Understand modern crises.
  8. Understand sources and origin of corporate crises.
  9. Understand characteristics of traditional and modern crises.
  10. Understand specific characteristics of crisis management.
  11. Understand and interpret crisis management and similar concepts.
  12. Understand crisis management models.
  13. Understand the role of manager in crisis management.


Applying knowledge and understanding

  1. Use the English language in studying scientific and professional literature and professional communication.
  2. Design measures and systems of corporate security.
  3. Use tools of crisis management.
  4. Prepare decisions of crisis decision making.
  5. Use learned communication skills in crisis decision making and crisis communication.
  6. Manage crisis communication team.
  7. Prepare press conference and crisis communication.
  8. Use various strategies of crisis communication.


Making judgements

  1. Analyse the most frequent mistakes in crisis communication.
  2. Analyse business processes in the organization and forecast the preparedness of the organization for crisis situations.
  3. Recognize threats to security of business subjects.


Communication of attitudes, ideas, problems, and solutions

  1. Present one’s own ideas, attitudes, solutions and projects through seminar papers, case studies, development of projects and through diploma thesis.
  2. Propose solutions within teamwork and competently discuss them.


Developed learning skills

  1. Apply acquired knowledge and habits in further professional work and academic education.
  2. Adjust to the changes in technology and working methods as part of lifelong learning.
  3. Show moral and ethical attitude in solving the crisis problems.


Obligatory courses

Elective courses

Elective courses of type A are selected by the student in agreement with the mentor
Elective courses of type B are selected by the student of their own personal interest



Uvjeti upisa na Specijalistički diplomski stručni studij Krizni menadžment.pdf