ECTS credits: 5
Lectures: 2
Exercises: 1

Course objective:

Introduce students to fundamental insights in the field of crisis psychology useful for understanding the effects of crises at individual and collective levels as well as for the improvement of professional functioning during management in crisis situations.

Course contents:

Determining the basic concepts in psychology, personality, emotions, groups and group dynamics. Stress and mechanism of its operation. Crisis as psychological state, development and termination of crisis. Crisis types and the most common reactions in the state of crisis. Individual reactions in crises. Characteristics of the grieving process after big losses. Behaviour and typical reactions of groups in crises and major accidents. Psychological prevention and support to victims of big accidents, objectives, characteristics, purpose. Specific procedures and techniques of actions for the afflicted. Efficient communications in approach to the individual and a group in crisis. Special characteristics of approach to persons and groups with special needs. Principles of psycho-social activities after major accidents. Planning, organization and implementation of crisis interventions after major accidents. Professional stress in case of protection and rescue agents. System for psychological crisis interventions. Specific psychological crisis interventions for first responders. Teamwork, leading and process of decision making in protection and rescue system agents. Psychological aspects of communication with media representatives in crises.

Competences:

Students will the acquire basic knowledge necessary for the understanding of behaviour of individuals and groups during a crisis, as well as possible consequences of stress. Students will be qualified to understand psychological aspects of organizing and managing of protection and rescue in crisis conditions.

Learning outcomes:

After passing the exam, the students will be able to: 1. Analyze the experience and behaviour of individuals and groups in crisis situations. 2. Recognize the forms of inappropriate behavior during crisis management. 3. Identify risky individuals and groups during crisis management. 4. Independently provide psychological first aid to injured persons. 5. Analyze the effects of professional stress at the personal level. 6. Integrate knowledge on teamwork, collaboration and leadership in the workplace. The aforementioned learning outcomes contribute to the learning outcomes of the study programme: - Manage activities of a multidisciplinary team in crises using acquired communication skills - Analyse different assumptions, approaches, results and procedures in security issues - Present their own attitudes, solutions, projects and ideas on crisis management issues