Communicology
15.11.2010
STUDY: Computer Systems Maintenance |
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Course: Communicology |
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Semester: |
Lectures + Exercises: |
Total: |
ECTS Credits: |
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IV |
2 |
2 |
60 |
4 |
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Course Objective: Gaining comprehension of communication process, types and of successful communication. Enhancing communication skills. |
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Course Contents: 1) Nature of communication process; 2) Basic communication principles; 3) Set prejudice about communication; 4) Types of communication; 5) Verbal and non-verbal communication; 6) Sources of difficulties in communication; 7) Speaker’s characteristics hindering communication; 8) Communication skills; 9) Cooperation; 10) Active listening; 11) Complete and incomplete messages; 12) Communication responsibility; 13) Non-violent settlement of conflicts; 14) Negotiating and mediation; 15) Individual and group differences in communication. |
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General and Specific Competencies (Knowledge and Skills): Knowledge of the communication process. Successful application of communicative skills. |